MBAR VAPE
Frequently Asked Questions
Quick answers about products, orders, and device care.
Will I get the exact advertised puff count?
Puff counts are manufacturer estimates. Actual life depends on draw length, frequency, and storage conditions.
Which capacity should I choose?
9K–12K favors compact size, 14K–20K balances size and duration, and 25K–30K is intended for longer estimated use.
Why has flavor or vapor reduced?
Check the battery and charge only as directed. Stop using a device that becomes unusually hot, leaks, is damaged, or smells burnt.
How do I ask about an order?
Send the order number by email or LINE from the contact page. Never send card details or passwords.